ROLE network

Relating Outcomes to Lived Experience

Patient Opinion has signed the contract with Capita

Confirmation that Patient Opinion will be rolling out their service for feedback on all mental health services.

Their website offers a place to give feedback about health services. It has been successfully trialled for the last year at 5 Boroughs Partnership Trust, where there is evidence of the changes made to services because of comments made anonymously by people on the web. This post and response show a particularly good example.

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